Refund & Cancellation Policy

If you are not satisfied with your first paid subscription to MyTradePilot, email support@mytradepilot.us within 14 days of the initial charge and we will refund it in full. No forms, no phone calls.

Subscriptions renew automatically at the end of each billing period. Renewal charges are non-refundable, but you can cancel at any time to prevent the next renewal — you keep access through the end of the paid period.

Open Settings → Billing and click Manage subscription. This opens the Stripe billing portal where you can cancel, upgrade, downgrade, or update your payment method. Cancellation takes effect at the end of the current billing period.

Annual plans are eligible for the same 14-day money-back guarantee on the initial purchase. After 14 days, annual plans are non-refundable, but you can cancel to prevent auto-renewal.

Please contact us before filing a chargeback — we will almost always resolve it faster. Chargebacks filed without contacting us first may result in account suspension.

Approved refunds are issued to the original payment method within 5–10 business days, depending on your bank.

Refund requests and billing questions: support@mytradepilot.us